Privacy Policy
This Privacy Policy explains how ABAMBUZ Universe collects, uses, stores, protects and shares personal information when you use our website, membership services, Marketplace, BUZZO Wallet, affiliate programme, support services and related features.
1. Who We Are
ABAMBUZ Universe operates a digital membership, rewards, affiliate and Marketplace ecosystem. For the personal information described in this Policy, ABAMBUZ Universe acts as the data controller where it determines why and how that information is processed.
Important: BUZZO is an internal ABAMBUZ reward unit. It is not legal tender, a bank deposit, a publicly traded cryptocurrency or an investment product.
2. Information We Collect
Depending on how you use the ecosystem, we may collect the following information:
Account and identity information
- Full name, username and date of birth where required
- Email address, telephone number and residential address
- ABAMBUZ Member ID, referral code and sponsor information
- Profile details and account preferences
Membership and Marketplace information
- VIP plan, activation status and membership history
- Products viewed, cart activity, orders and delivery information
- Discounts, coupons, payment status, refunds and support requests
BUZZO and affiliate information
- Wallet balances, rewards, transfers and transaction history
- Welcome BUZZO, commissions and purchase bonuses
- Referral relationships, network activity and reward eligibility
- Withdrawal requests and PDF statement activity
Verification and payout information
- Identity-verification and KYC documents
- Verified legal name and verification status
- Bank name, encrypted account number and resolved account name
- Payout-account changes and withdrawal-security records
Technical information
- IP address, browser, device and operating-system information
- Login activity, security events, cookies and session information
- Pages visited, actions taken and error or performance logs
Communications
- Messages sent through forms, email or the Support Centre
- Responses to surveys, promotions and programme communications
- Records of notices and security alerts sent to you
3. How We Use Personal Information
- To create, maintain and secure member accounts.
- To process VIP membership payments, upgrades and renewals.
- To operate the Marketplace, fulfil orders and provide customer support.
- To calculate and record BUZZO rewards, commissions, transfers and purchases.
- To verify identity, payout accounts and withdrawal eligibility.
- To prevent fraud, duplicate accounts, self-referrals and unauthorised access.
- To issue password-reset messages, security codes and transaction notices.
- To comply with legal, accounting, tax, security and regulatory obligations.
- To improve website performance, member experience and service reliability.
- To send service messages and, where permitted, promotional communications.
4. Legal Bases for Processing
We process personal information where one or more of the following applies:
- Contract: processing is necessary to provide the services you requested.
- Consent: you have given clear permission for a particular use.
- Legal obligation: processing is required to meet applicable legal duties.
- Legitimate interests: processing is necessary for security, fraud prevention, service improvement or responsible business administration, provided your rights are respected.
- Protection of vital interests or public interest: where applicable under law.
5. Cookies and Similar Technologies
We use necessary cookies to keep you signed in, secure your session, remember your cart and process transactions. We may also use analytics or preference cookies to understand how the website is used and improve its performance.
You can control non-essential cookies through your browser or any cookie preference tool made available on the website. Disabling necessary cookies may prevent login, checkout or other secure functions from working correctly.
6. When We Share Information
We may share relevant information with trusted recipients where necessary, including:
- Payment gateways, banks and payment-service providers.
- Identity-verification, fraud-prevention and security providers.
- Hosting, email, analytics, backup and technical-support providers.
- Marketplace suppliers, fulfilment partners and delivery providers.
- Professional advisers, auditors, insurers and legal representatives.
- Regulators, courts, law-enforcement bodies or government authorities where required by law.
We do not sell members’ personal information for money. Service providers may process information only for authorised purposes and subject to appropriate confidentiality and security requirements.
7. Payments, KYC and Payout Accounts
Payment-card or bank-payment information may be processed directly by an approved payment provider. ABAMBUZ may receive transaction references, payment status, amount and limited payment details needed to reconcile the transaction.
Identity and payout-account information is used to verify members, prevent unauthorised withdrawals and ensure that withdrawals are paid only to an approved account that matches the member’s verified legal identity.
Full payout-account numbers are protected and are normally displayed only in masked form. Bank details must not be sent through ordinary support messages or public channels.
8. International Data Transfers
Some service providers may process or store information outside Nigeria. Where this occurs, we take reasonable steps to use appropriate contractual, technical or legal safeguards and to ensure that the transferred information receives an adequate level of protection.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including account administration, transaction records, fraud prevention, dispute resolution, legal compliance, audits and enforcement of programme terms.
Some information may be kept after an account is closed where required for financial, security, legal or regulatory reasons. Information that is no longer required will be deleted, anonymised or securely archived.
10. How We Protect Information
- Access controls and role-based administrative permissions.
- Password protection, security codes and login monitoring.
- Encryption or strong protection for sensitive payout information.
- Secure HTTPS connections and server-security controls.
- Transaction logging, audit trails and fraud-monitoring procedures.
- Backups, operational monitoring and incident-response procedures.
No internet service can guarantee absolute security. Members must keep their passwords private, use unique passwords and contact Support immediately if they suspect unauthorised activity.
11. Your Privacy Rights
Subject to applicable law and verification of your identity, you may request to:
Receive information about the personal data we hold about you.
Correct inaccurate or incomplete personal information.
Request deletion where there is no lawful reason to retain the information.
Ask us to restrict processing in certain circumstances.
Object to certain processing based on legitimate interests or direct marketing.
Request eligible information in a structured and commonly used format.
Withdraw consent where consent is the legal basis.
Raise a complaint with ABAMBUZ or the Nigeria Data Protection Commission.
We may request information to confirm your identity before responding. Certain requests may be limited where retaining or processing information is required by law, needed to protect other people, or necessary for legal claims and fraud prevention.
12. Children’s Privacy
ABAMBUZ membership and transactional services are not intended for children who cannot lawfully enter into the applicable agreements. We do not knowingly create transactional accounts for children without the legally required authorisation. Contact us if you believe a child’s information has been provided improperly.
13. Automated Checks and Fraud Prevention
We may use automated rules to identify duplicate accounts, unusual transfers, suspicious login activity, referral abuse, payment risk or withdrawal concerns. A flagged transaction may be delayed or referred for human review. Members may contact Support to request clarification or review of a restriction.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, security practices or legal obligations. The current version will be published on this website with a revised effective date. Material changes may also be communicated through the member dashboard, email or another appropriate channel.
15. Contact Us
For privacy questions, requests or complaints, contact ABAMBUZ through:
Website:
affiliate.abambuz.com
Contact page:
Contact ABAMBUZ
Support Centre:
Member Support
Privacy complaints may also be submitted to the Nigeria Data Protection Commission through its official channels.